T&C | CU App



CU Suggestions is a mobile based platform/application and a website (collectively the “Platform”) developed by Yapapp India Private Limited, a company incorporated under the provisions of the Companies Act, 2013 and having its corporate office at 7th Floor, Bestech Business Tower, Sector 66, Mohali, Punjab (“Company” or “We” or “Us” or “Our”), for facilitating provision of feedback, comments and reviews through the Platform (“Services”) under the brand name CU Suggestions. The Platform is merely for facilitating the anonymous transmission of feedback, reviews and comments by the Users to the chosen recipients. The Company does not publish, review or moderate any content submitted by the Users through the Platform.

These terms and conditions (“Terms of Use”) apply to the access or use of the Services provided by the Company on its Platform. By accessing Our Platform or by using Our Services, You (“User” or “You” or “Your”), agree to be bound by these Terms of Use.

The contents set out herein form an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and as amended from time to time. As such, this document does not require any physical or digital signatures and forms a valid and binding agreement between the Company, Platform and the User. These Terms of Use are made available to the User pursuant to and in accordance with the provisions of rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require the rules, regulations, privacy policy and Terms of Use for access or usage of the Platform to be published.

This Platform may also contain links to other websites/applications, which are not operated by the Company, and the Company has no control over the linked websites/applications and accepts no responsibility for them or for any loss or damage that may arise from Your use of the same. Your use of the linked websites/applications will be subject to the terms of use and service contained within each such websites/applications.

We reserve the right to change/modify, add/remove portions of these Terms of Use at any time. Such changes will be effective when posted on the Platform and may be notified to the Users from time to time. Notwithstanding the foregoing, by continuing to use the Platform after any such changes have been posted, You accept the Terms of Use as modified.

1. Eligibility

    • 1.1. Use of the Platform is available only to such persons who can legally contract under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872, including minors, un-discharged insolvents etc., shall not be eligible to use the Platform. We reserve the right to terminate any registration and/or refuse to provide access to the Platform if it is brought to Our notice or if it is discovered that the person accessing/using the Platform is not eligible to use such Services in accordance with the above.

    • 1.2. In addition to above, to use the Platform, you agree that You are not already restricted by the Company from using the Platform.

    • 1.3. You are prohibited from selling, trading, or otherwise transferring Your account to another person.

1. Account, Password and Security

  • 1.1. You may access and use the Platform by providing such information as may be required during registration and setting up of an account on the Platform.

  • 1.2. A User agrees to:

    (a) not transfer any part of the account registered on the Platform; and

    (b) follow all applicable laws and this Terms of Use and related policies.


  • 1.3. As a User You will be responsible for maintaining security of Your account, and shall be fully responsible for all activities that occur under Your account. You agree to: (a) immediately notify Us through the Grievance Officer, of any unauthorized use of Your account information or any other breach of security; and (b) ensure that You terminate access to Your account at the end of each session. The Company will not be liable for any loss or damage arising from Your failure to comply with this term. You may be held liable for losses incurred by the Company or any other user of the Platform due to unauthorized use of Your account as a result of Your failure in keeping Your account information secure and confidential.

  • 1.5. The User may be required to provide certain personal information. Your provision of, and the Company’s collection, storage, use, disclosure and otherwise dealing of such personal information shall be governed by the Privacy Policy, which is available at http://www.cusuggestions.com/privacy-policy.

  • 1.6. You agree that the access to the Platform through Your account and any content that originates from the same, whether initiated by You or not, shall be deemed to have been authorized by You.

2. Submitting Feedback, Reviews and Comments

  • 2.1. You agree to only provide content or information that does not violate the applicable laws or any third party’s rights (including intellectual property rights). You also agree that You shall abide by all applicable laws, these Terms of Use and the policies of the Company in relation to such Terms of Use.

  • 2.2. While We will endeavor to keep Your feedback, review, comment and information confidential and anonymous, We may share Your information with any Governmental Authority or other relevant third party, in Our sole discretion, as may be required. The User shall not hold the Company liable for any loss or harm arising out of sharing of any information provided by the User with the Governmental Authorities or any third party.

  • 2.3. The User owns the information submitted and transmitted through the Platform and shall be solely responsible for any information, feedback, review or comment that the User submits and/or transmits through the Platform. You represent that that You have the right to share, the content submitted by You through the Platform. Further, You represent that the information shared or transmitted through the Platform is complete, accurate, authentic and truthful.

  • 2.4. We are entitled to store information like technical data such as Your IP-address, device ID, device contacts, device accounts including third-party accounts or MAC-address, and information about the manufacturer, model, and operating system of Your mobile device and/or any other device.

  • 2.5. We do not filter, review, moderate, edit and make any changes to Your content (such as translating it, modifying the language used, etc). Further, We do not modify the meaning of Your feedback, comment and/or review and transmit it in an “as is” manner to the chosen recipient. Accordingly, the User shall solely be responsible for the content submitted through the Platform. The recipient of the content submitted by You through the Platform may provide a response to Your feedback, comments or reviews. It is clarified that the Company will not be responsible for ensuring that a response is provided, nor shall it be responsible in any manner for the content contained therein.

3. Obligation of User

  • 3.1. The User acknowledges and agrees that the User shall be accountable and liable for all consequences arising out of any feedback, comment, or review, submitted through the Platform. Further, the User shall be solely responsible towards the Company and to any third party involved, in case of any breach of its obligations under these Terms of Use and for any consequences, losses or damages that may be suffered by the Company or such third party owing to such breach by a User.

  • 3.2. The User shall not submit or transmit any content or information that might be misleading, illegal, offensive or otherwise harmful.

  • 3.3. The User accepts that the User shall be responsible for any loss or harm to the Company, other Users or third parties, in case of any discrepancy or incorrect information or any harm caused by any review, comment and feedback made by the User while availing the Services on the Platform.

  • 3.4. You shall only send the feedback, comment and/or review to the recipient to be chosen by the User out of a given list of parties with whom the Company has contracted to provide such anonymous feedback, comment and review. The Company will merely transmit the feedback, comment and/or review or any content submitted by the User to its chosen recipient. Further, in the event that the recipient so decides, a response may be provided by such recipient to the User through the Platform, however the Company cannot guarantee such response. The User accepts that the content of such responses is not in the control of the Company.

  • 3.5. You shall follow the User conduct and rules provided under paragraph 7 below while availing the Services provided by the Company, and all other applicable terms, conditions and policies promulgated by the Company from time to time.

  • 3.6. You are responsible for deciding if You want to access or use third party applications or websites that link from Our Services, if any. If You allow a third party application or website to authenticate You or connect with Your account, that application or website can access information on the Platform related to You and Your connections. Third party applications and websites have their own terms of use and policies, and You may be giving others permission to use Your information in ways We would not. The Company is not responsible for these other websites and applications. The User may access and use these at Your own risk.

4. Limitation of Liability

  • 4.1. We only provide Services to Users, to enable them to share and submit feedback, comment and review for an entity or organization and We are not responsible for publishing or propagating of any feedback, comment and/or review submitted through the Platform. The User agrees and understands that the Platform merely facilitates the submission and transfer of content, feedback, review and comment of the Users to the chosen recipient. The Company does not publish, review or moderate any content in the form of feedback, review and comment provided by the Users. The Company shall not be held liable for any losses arising out of the transmission or transfer of the content of the Users to the chosen recipient.

  • 4.2. The Company does not guarantee the delivery of the messages to the chosen recipient. Further, the Company does not have any control on the officers accessing the Platform on behalf of the recipients registered with the Company for receiving anonymous feedback, review and comment and disclaims any liability in this regard.

  • 4.3. The Company does not guarantee that the feedback, review or comment shall be responded to by the chosen recipient. The User agrees and acknowledges that the Company shall not be responsible or liable for guaranteeing any response by the intended recipient. The User shall not hold the Company responsible for any loss or harm arising out of a failure to receive response to its feedback, review or comment, submitted and/or transmitted by the User through the Platform.

  • 4.4. The User hereby acknowledges that through the use of the Platform he may be exposed to content or responses by the intended recipient which may be offensive, derogatory, objectionable, provocative, harmful, inaccurate, and/or inappropriate. The User acknowledges that the Company does not access, monitor, review or control such content and the User shall not hold the Company liable for any loss or harm caused by such content and/or responses on the Platform.

  • 4.5. The views expressed by third parties on the Platform are strictly of such third parties and such views do not reflect or represent the views of the Company. The Company does not endorse any opinions, views, judgements, and/or beliefs expressed by the third parties through the Platform. The opinions, views, judgments, and/or beliefs of the third parties are their own and the Company shall not be responsible for any damages, harm or losses causes by such opinions, views, judgments, and/or beliefs.

  • 4.6. The Company shall use best efforts to keep the identity of the User anonymous. However, the Company shall not be responsible for disclosure of identity of any User due to any act/ omission of the Company, or provision of any identifying information/data by the User itself, whether inadvertently or deliberately, while using the Services on the Platform.

  • 4.7. To the extent allowed under law, the Company and its affiliates: (a) disclaim all implied warranties and representations (e.g. fitness for a particular purpose, accuracy of data, and non-infringement); (b) do not guarantee that the Services will function without interruption or errors; and (c) provide the Service (including content and information) on an “as is” and “as available” basis.

  • 4.8. The User agrees that the Company may change, suspend or end any Service, or change and modify the terms and conditions for use of Services prospectively in their sole discretion. To the extent allowed under law, these changes may be effective upon notice provided to You. We may change or discontinue any of Our Services. In such an event, the User shall not hold the Company liable.

  • 4.9. The User agrees that there shall be no obligation on the Company to support all versions of existing mobile phones operating systems and new versions of mobile phone operating systems as and when those are released. The Company may withdraw support to any existing version of mobile phone operating system without prior notice to the Users.

  • 4.10. The Company shall, in no circumstances, be held liable or responsible to the User, if access to the Platform is not available in the desired manner for reasons including but not limited to general technical glitches, natural calamities, legal restraints, labor dispute, power blackout, interruption or failure of telecommunications or digital transmission link, inducement of any virus, Trojan or other disruptive mechanisms, any event of hacking or illegal usage of the Platform, internet failure and/or any deficiency in services provided by the internet service providers.

  • 4.11. The Company does not hold out any warranty and makes no representation about the quality of the services provided by third parties on the Platform. Under no circumstances shall the Company be liable or responsible for any damages caused by third parties and/or intermediaries, whether direct, indirect, incidental or consequential, and irrespective of whether any claim is based on loss of revenue, investment, production, goodwill, profit, interruption of business, or any other loss of any character or nature whatsoever and whether sustained by the User in relation to the use of the Platform. The User agrees that use of the Platform is at Your own risk.

  • 4.12. The User understands and agrees that once the feedback, review or comment has been submitted through the Platform, the Company has no means to stop, delay or otherwise control the transmission or provide any opportunity to the User to alter the content thereof or remove the same from the recipient’s servers. Accordingly, the User agrees that all feedback, review or comment are submitted at its own risk and the Company bears no responsibility for failure to stop, delay or otherwise control transmission once any feedback, review or comment has been submitted. The Company will not be asked to or be responsible for removing or altering any content submitted or transmitted through the Platform.

  • 4.13. To the extent that any information is shared directly with the Company at the time of registration or any other time while using the Services, the same will be subject to the Company’s privacy policy. Further, existing Users shall continue to be subject to the terms and conditions signed on to at the time of their registration in addition to this Terms of Use.

  • 4.14. The Company reserves the right to restrict, suspend, or terminate account of a User if it believes that the User may be in breach of these Terms of Use, Company’s policies or law or the User is misusing the Services. We have the right to limit how You connect and interact on Our Services.

  • 4.15. You acknowledge and understand that the technical processing and transmission of the Platform, including Your submitted content, review, comment and feedback, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

  • 4.16. We cannot guarantee the security of Our database, nor can We guarantee that information shared through the Platform won’t be intercepted while being transmitted over the internet. Any transmission of information by or to You through the Platform will be at Your own risk.

5. Termination and Suspension

  • 5.1. The User may terminate his use of the Platform by unsubscribing the Services on the Platform by deregistering itself.

  • 5.2. The Company may suspend, terminate or bar the User from all current or future use of the Platform or any service if it believes, in its sole and absolute discretion that any of the following events have occurred: (i) You have infringed, breached, violated, abused, or unethically manipulated or exploited any term of this Terms of Use, any other applicable policies of the Company, or acted unethically in any manner; and/or (ii) The User is involved in or has facilitated any suspicious activity or fraud. In such cases, the Company reserves the right to terminate the services offered at any time to the Users without any notice.

  • 5.3. If You or the Company terminates Your use of the Platform or any Service, the Company may delete any content or other materials relating to Your use of the Services and the Company shall not be liable for any loss resulting from the failure to preserve such information to any User or third parties. However, upon termination the Company retains the right to use any data collected from Your use of the Platform for internal analysis and archival purposes, and all related licenses You have granted the Company hereunder shall remain in effect for the foregoing purpose. In no event is the Company obligated to return any submitted content to You.

  • 5.4. The Company may also suspend Services due to maintenance, repair work, or any breakdown of network/hardware/software, any emergency or for security reasons without prior notice. In such a case, the Company shall not be held liable for any damages/losses caused to the Users.

6. User conduct and rules

You agree, undertake and confirm that Your use of the Platform shall be strictly governed by the following binding principles:

  • 6.1. You shall comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws and anti-spam laws.

  • 6.2. User shall keep all data, feedback, review and comment submitted and transmitted through the Platform confidential and shall not share the same with any other party apart from the chosen recipient. Further, User shall keep all details pertaining to use of the Services confidential.

  • 6.3. You shall not upload, modify, publish, transmit, submit, update or share any information, feedback, review and comment or share any link through the Platform which: (i) Discloses Your identity or has the effect of disclosing details pertaining to Your name, age, Your workplace, or similar information which may be used to identify the User; (ii) Belongs to another User or person and to which You do not have any right to; (iii) Is grossly harmful, harassing, blasphemous, inaccurate, defamatory, obscene, pornographic, pedophilic, libelous, invasive of other’s privacy, shocking, hateful, racially, ethnically objectionable, disparaging, relating to or encouraging gambling or any other activity which is unlawful, threatening or otherwise inappropriate content; (iv) Harms minors in any way; (v) Impersonates any other person; (vi) Any unsolicited or unauthorized advertising, “junk mail”, “spam”, “chain letters”, “pyramid schemes”, or any form of solicitation unauthorized by the Company; (vii) Results in or promotes illegal activities; (viii) Infringes upon or violates any third party’s rights; (ix) Tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or solicits personal identifying information for commercial or unlawful purposes from other Users; or any other systems or networks connected to the Platform or to any server, computer, network, or to any of the Services offered on or through the Platform, by hacking, password ‘mining’ or any other illegitimate means; (x) Interferes with another User’s use of the Platform; (xi) Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation; (xii) Is false, inaccurate or misleading; and/or (xiii) Violates any law for the time being in force.

  • 6.4. The User shall, at all times, follow and abide by the following:

    1. You shall not act in an unlawful manner in connection with Our Services, including being dishonest, abusive or discriminatory;
    2. Use or attempt to use another’s account on the Platform;
    3. Harass, abuse or harm another User or person;
    4. Develop, support or use software, devices, scripts, robots, or any other means or processes (including crawlers, browser plugins and add-ons, or any other technology or manual work) to scrape the Services or otherwise copy data from the Services;
    5. Bypass or circumvent any access controls or Service use limits (such as caps on keyword searches);
    6. Copy, use, disclose, publish, transfer or distribute any information obtained from the Services, whether directly or through third parties (such as search engines), without the consent of the Company;
    7. Use, disclose, publish, transfer or distribute any data obtained in violation of these Terms of Use and any policies in this regard;
    8. Disclose information that You do not have the consent to disclose (such as confidential information of other Users) that You may have access to;
    9. Violate the intellectual property rights of others, including copyrights, patents, trademarks, trade secrets, or other proprietary rights. For example, do not copy, publish, transfer or distribute (except through the available sharing functionality) the feedback, review and comment or any other content of others without their permission, which they may provide, submit or transfer under a these Terms of Use and any other policy of the Company;
    10. Violate the intellectual property or other rights of the Company, including, without limitation,
      1. copying or distributing Our learning videos or other materials or
      2. copying or distributing Our technology, unless it is released under open source licenses;
      3. using the word CU Suggestions or Our logos in any business name, email, or URL;
    11. Provide any content, review, feedback or comment that contains software viruses, worms, or any other harmful code which has the effect of harming computer resources of any individual/entity;
    12. Create or operate a pyramid scheme, fraud or other similar practice; (xiii) Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Platform or any related technology that is not open source;
    13. Imply or state that You are affiliated with or endorsed by the Company without Our express consent;
    14. Sell, sponsor, or otherwise monetize the Services without Company’s consent;
    15. Remove any copyright, trademark or other proprietary rights notices contained in or on Our Services;
    16. Use bots or other automated methods to access Our Services, add or download content, send, submit or transmit any feedback, review and/or comment;
    17. Monitor Our Services’ availability, performance or functionality for any competitive purpose;
    18. Engage in “framing”, “mirroring”, or otherwise simulating the appearance or function of Our Services;
    19. Overlaying or otherwise modifying Our Services or their appearance;
    20. Access Our Services except through the interfaces expressly through the Platform provided by the Company;
    21. Use Our Services for tasks that it is not intended for;
    22. Override any security feature of Our Services;
    23. Interfere with the operation of, or place an unreasonable load on, Our Services (e.g., spam, denial of service attack, viruses, gaming algorithms); and/or
    24. Violate the any other guidelines or any additional terms concerning specific services that are provided when You sign up for or start using such service on the Platform.
  • 6.5. You shall not use any ‘deep-link’ or any automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or any content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Platform. We reserve Our right to bar any such activity using any available means.

  • 6.6. You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable domestic laws, rules and regulations.

7. Company’s Intellectual Property Rights

  • 8.1 Intellectual Property Rights (“IPR”) for the purpose of these Terms shall always mean and include copyrights whether registered or not, patents including rights of filing patents, trademarks, trade names, trade dresses, house marks, collective marks, associate marks and the right to register them, designs both industrial and layout, geographical indicators, moral rights, source code, technical data, broadcasting rights, displaying rights, distribution rights, selling rights, abridged rights, translating rights, reproducing rights, performing rights, communicating rights, adapting rights, circulating rights, protected rights, joint rights, reciprocating rights, infringement rights, and all applications, registrations and renewals in connection with any of the above and further shall also include but not be limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code in relation to the Platform/Company.

  • 8.2 The Company reserves all rights in respect of its IPR in the Services provided on the Platform. Using the Services does not give You any ownership in Our Services or the content or information made available, submitted and transmitted through Our Services.

  • 8.3 All IPR with respect to the Platform and Company exclusively belongs to either the Company or the third party, as the case may be. Under no circumstances shall any User infringe in any way such IPR of the Company or the Platform, a third party during or pursuant to its use of the Platform for any purposes whatsoever.

  • 8.4 All those IPR arising as a result of domain names, internet or any other right available under applicable law shall vest in the domain of Yapapp India Private Limited and/or its affiliates as the owner of such domain name.

  • 8.5 The parties hereto agree and confirm that no part of any IPR mentioned hereinabove is transferred in the name of User and any IPR arising as a result of these Terms of Use shall also be in the absolute ownership, possession and Our control or control of its owners/permitted assigns, as the case may be.

  • 8.6 Except as expressly provided herein, the User acknowledges and agrees that it shall not copy, republish, post, display, translate, transmit, reproduce or distribute or in any other way infringe any IPR through any medium without obtaining the necessary authorization from the Company or the thirty party owner of such IPR.

8. Indemnity

9.1 The User hereby indemnifies and holds harmless the entity owning and operating the Platform, its subsidiaries, affiliates, vendors, agents and their respective directors, officers, employees, contractors and agents (the “Indemnified Parties”) from and against any and all losses, liabilities, claims, suits, proceedings, penalties, interests, damages, demands, costs and expenses (including legal and other statutory fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by the Indemnified Parties that arise out of, result from, or in connection with: (i) The User’s breach of these Terms of Use; (ii) The content, information and/or materials submitted by the User through the Platform or any response provided to the User by any third party; and/or (iii) The User’s use of the Platform.

9. Use of Content

  • 9.1. You hereby understand and agree that the Company is merely transmitting or transferring the feedback, review and/or comment submitted by You to the recipient chosen by You. You understand and agree that the Company does not initiate the transmission, select the recipient for the feedback, review or comment, or modify the information contained in the transmission in any manner.

  • 9.2. You further understand and agree that, where any recipient of your feedback, comment or review chooses to send a response to You, the Company will facilitating the transfer of such responses to You. The Company does not initiate the transmission, select recipient, or modify the information contained in the responses in any manner.

  • 9.3. The Company shall also process technical data such as Your IP-address, device ID, device contacts, device accounts including third-party accounts or MAC-address, and information about the manufacturer, model, and operating system of Your mobile device and/or any other device. We use this data to enable Us to deliver the functionalities of the Platform, resolve technical difficulties, and provide You with the correct (prevent the transmission of spam, viruses and/or unlawful or otherwise undesirable material or content) and most up to date version of the Platform. The User may need to install updates that the Platform or any third party may introduce from time to time to access the Platform including downloads and required functionality, such as bug fixes, patches, enhanced functions, missing plug-ins and new versions. By using the Platform, the User shall be deemed to have agreed to receive such updates.

  • 9.4. The Company reserves the right to facilitate and assist all Government Authorities in any manner within its means, for verification of identity of any individual and for investigation, prevention, detection, prosecution of cyber security incidents and punishment of offences under any law. This may include disclosure of any information and/or content provided by the User or response issued to the User through the Platform and You hereby agree that You will have no claims against the Company in this regard. For the purpose of these Terms of Use, the term “Government Authorities” means any national, state, provincial, local or similar government, governmental, regulatory or administrative authority, branch, agency, any statutory body or commission or any non-governmental regulatory or administrative authority, body or other organization to the extent that the rules, regulations and standards, requirements, procedures or orders of such authority, body or other organization have the force of Law or any court, tribunal, arbitral or judicial body.

  • 9.5. The Company may use the information/content of the User for reporting cyber security incidents and share cyber security incidents related information with the Indian Computer Emergency Response Team established under the Information Technology Act, 2008.

10. Release

If there is a dispute between Users on the Platform or the Users and the chosen recipient, or between Users and any third party, You acknowledge and agree that the Company is under no obligation to become involved. In the event that a dispute arises between You and one or more Users or any chosen recipient or any third party, You hereby release the Company, its officers, managers, members, directors, employees, attorneys, agents, and successors in rights from any claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected or unsuspected, foreseeable or unforeseeable, disclosed or undisclosed, arising out of or in any way related to such disputes and/or the Platform or any content provided thereunder.

11. Grievance Officer and Complaints, Feedback and Information

  • 11.1. Grievance Officer: If You have any complaints or grievances regarding the Platform: (i) Please write to the following address:

    Himanshu Tripathi
    Grievance Officer,
    Yapapp India Private Limited,
    7th Floor, Bestech Business Tower, Sector 66, Mohali,
    (ii) Please reach out to Us by sending Us an email at support@yapapp.net to send the information about Your grievance to the Grievance Officer.

  • 11.2. The Company’s grievance officer shall seek to resolve Your grievance within 30 (Thirty) days of the receipt of such complaint.

  • 11.3. If You have any questions or concerns, or would like to leave Us any feedback, You can send Us an email at support@yapapp.net.

  • 11.4. User feedback, review or comment pertaining to Services offered on the Platform or any information pertaining to the Platform shall be deemed to be non-confidential in nature and the Company shall have the right to disclose such information in any manner deemed fit. Further, the Company reserves the right, at its sole discretion to use such information for upgrading/enhancing the Platform and such use shall be entirely unrestricted.

  • 11.5. The Company may at its discretion, also make any modifications or changes to the Platform and its content and/or Services on the basis of such feedback or information. In the event that the Company makes any changes or modifications to the Platform or Services on the basis of any such feedback, the User shall not have any rights or title (including any IPR) in such changes or modifications to the Platform or services listed therein.

  • 11.6. By submitting any feedback or any information for the Services provided on the Platform, the User hereby warrants that the feedback for the Services does not contain confidential or proprietary information belonging to the User or any other person and shall not be entitled to any compensation or reimbursement of any kind from the Company for the feedback for Services under any circumstances.

12. Applicable Law

These Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The courts in Punjab shall have exclusive jurisdiction in respect of any matters arising here from.

13. Jurisdictional Issues

Unless otherwise specified, the Services listed on the Platform are solely for the purpose of delivery in India. The Company shall under no circumstance be held liable for use or availability of Services for use in locations/countries other than India.

14. General Provisions

  • 14.1. Notice: All notices to be issued pursuant to this Terms of Use shall be served to the User by email, at the address provided to the Us at the time of registration or by general notification on the Platform. Any notice to be sent to Us pursuant to this Terms of Use may be sent to the Company’s corporate office or by e-mail at support@yapapp.net.

  • 14.2. Assignment This Terms of Use shall not be assigned or otherwise transferred by the User. However, the Company’s obligations under these Terms of Use are freely assignable or otherwise transferable by the Company to any third parties without the requirement of seeking the User’s prior consent.

  • 14.3. Severability If any provision of these Terms of Use is void, or is so declared, such provision shall be severed. The Terms of Use shall otherwise remain in full force and effect.

  • 14.4. Waiver Any failure or delay by a party to enforce or exercise any provision of these Terms of Use, or any related right, shall not constitute a waiver by such party of that provision or right. The exercise of one or more of a party’s rights hereunder shall not be a waiver of, or preclude the exercise of, any rights or remedies available to such party under these Terms of Use or in law or at equity. Any waiver by a party shall only be made in writing and executed by a duly authorized officer of such party.

  • 14.5. Relationship and Exclusivity Nothing in these Terms of Use shall constitute or be deemed to constitute a partnership, joint venture, agency or the like between the parties hereto or confer on any party any authority to bind the other party or to contract in the name of the other party or to incur any liability or obligation on behalf of the other party.

  • 14.6. Survival The terms contained under paragraphs 5 (Limitation of Liability), 6 (Termination and Suspension), 9 (Indemnity), 13 (Applicable Law) and 15 (General Provisions) shall survive, along with all such provisions, which by their nature survive termination of these Terms of Use.

  • 14.7. Force Majeure If performance of any service on the Platform by the Company is prevented, restricted, delayed or interfered with by reason of labor disputes, strikes, acts of God, floods, lightening, severe weather, shortages of materials, rationing, inducement of any virus, Trojan or other disruptive mechanisms, any event of hacking or illegal usage of the Platform, utility or communication failures, power blackout, interruption or failure of telecommunications or digital transmission link, internet failure and/or any deficiency in services provided by the internet service providers, earthquakes, war, revolution, acts of terrorism, civil commotion, acts of public enemies, blockade, embargo or any law, order, proclamation, regulation, ordinance, demand or requirement having legal effect of any government or any judicial authority or representative of any such government, or any other act whatsoever, whether similar or dissimilar to those referred to in this paragraph, which are beyond the reasonable control of the Platform and could not have been prevented by reasonable precautions then the Platform shall in toto be excused and discharged from such performance to the extent of and during the period of such force majeure event, and such non-performance shall, in no manner whosoever, amount to a breach by the Company of its obligations herein.

Payment Instructions :

  • Payment will be charged to your iTunes Account at confirmation of purchase.

  • Your subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.

  • Your account will be charged for renewal within 24-hours prior to the end of the current period.

  • You can cancel monthly auto-renewing subscription at any time in your account settings after purchase.

  • You can manage monthly auto-renewing subscription may be turned off by going to the user’s Account Settings after purchase.

Terms And Conditions

First and foremost, it is stated that the terms and conditions mentioned here apply on CU Shops, CU Pays, CU Chats App and any other CU related website and apps as legally applicable. As a condition of use, you promise not to use the Services for any purpose that is unlawful or prohibited by these Terms, or any other purpose that is unlawful or prohibited by these terms, or any other such purpose which is illegal or against our Privacy Policy in any regard. By way of example, and not as a limitation, you agree not to use the services:

  • To abuse, harass, threaten, impersonate or intimidate any person;

  • To post or transmit, or cause to posted or transmitted, any content that is libelous, defamatory, obscene, pornographic, abusive, offensive, profane, or that infringes any copyright or other right of any person;

  • For any purpose (including posting or viewing Content) that is not permitted under the laws of the jurisdiction where you use the Services;

  • To post or transmit, or cause to be posted or transmitted, any Chats or solicitation designed or intended to obtain password, account or any other such personal information.

  • To create or transmit unwanted ‘spam’ to any person or nay URL.

  • To create multiple accounts for the purpose of voting for or against users photographs and images;

  • To post copyrighted Content which doesn’t belongs to you with exception of Blogs, where you may post such content with explicit mention of the author’s name and link to the source of the Content;

  • With the exception of accessing RSS feeds, you will not use any robot, spider, scraper or any other automated means to access the Site for any purpose without our express written permission. Additionally, you agree that you will not: (i) take any action that imposes, or may increase in our sole discretion an unreasonable or disproportionately large load on our infrastructure; (ii) interfere or attempt to interfere with the proper working of the Site or any activities conducted on the Site; or (iii) bypass any measures we may use to prevent or restrict access to the Site;

  • To artificially inflate or alter vote counts, blog counts, comments, or any other Service or for the purpose of giving or receiving money or other compensation in exchange for votes, or for participating in any other organized effort that in any way artificially alters the results of Services;

  • To advertise to, or solicit, any user to buy or to sell any products or services, or to use any information obtained from the Services in order to contact, advertise to, solicit, or sell to any user without their prior explicit consent or to promote or sell content of other person.

  • You may only use the App for your own personal use and not in connection with any commercial endeavours. You must not send it to anyone else or copy or modify any part of it in any way.

  • You must not attempt to extract any source code from the App, disassemble it or make any derivative versions, or attempt to interrupt or decipher the transmissions between the App and our systems.

  • You must not use the App in a way that may damage or impair the App, the Service or our underlying systems and security.

  • interfering in any way with any other user of the App; and/or

  • anything unlawful or illegal or which is fraudulent or malicious or which promotes any criminal activity or provides information about the same;

  • knowingly introducing viruses or other malicious or harmful material or using it in connection with unsolicited Chats.

Regarding Any Payments

As the App also facilitates money transfers, security is of paramount importance. You must keep your Device secure and properly close the App after each use. You must ensure that any security details, money transfer and account information and all other information that you provide to us via the App or otherwise is complete, accurate and up to date.


CashBack By CU

“The Cashback Offers will not be applicable for Punjab National Bank A/c Holders and Debit & Credit Card Users.”


Intellectual property rights

The App and all copyright, database rights, trade marks and other intellectual property rights related to it belong to us or our licensors.

Our Responsibility to you

While we will endeavor to ensure that the App is normally available 24 hours a day, we shall not be liable if for any reason the App is not available at any time or for any period. Access to the App may be suspended temporarily from time to time and without notice in the case of system failure, maintenance or repair or for any reason beyond our control or if we deem it necessary. For the avoidance of doubt, we shall not be liable for any loss or liability which may be suffered or incurred by you as a result of any suspension of, or interruption to, the operation of the App.

The App, including all content on or available through the App, is provided on an ‘as is’ basis and we do not make any representation or give any warranty in respect of the App or any of its content. In particular, but without limitation, we do not give any warranty as to the accuracy, suitability, reliability, completeness, performance, fitness, freedom from viruses or timeliness of the content contained on the App. The content of the App is not intended as advice and should not be relied upon.

We do not accept any responsibility to you for:

(a) malfunctions in chats facilities which cannot reasonably be considered to be under our control and that may affect the accuracy or timeliness of messages you send or the material you access via the App;

(b) any losses or delays in transmission of messages or material you access arising out of the use of any Internet access service provider or mobile network service provider or caused by any browser or other software which is not under our control;

(c) viruses that may infect your computer equipment or other property on account of your access to or use of the App or your accessing any materials on the App;

(d) any unauthorized use or interception of any message or information before it reaches the App or our servers from the App;

(e) any unauthorized use of or access to data relating to you or your transactions which is held by us (unless such use or access is caused by our negligence, fraud or failure to comply with laws relating to the protection of your data), to the extent permitted by local law;

(f) any content provided by third parties.

Termination and suspension

We may terminate or suspend your use of the App with or without notice at any time and without any liability to you. Upon any termination, your right to use the App, and any other rights or permissions granted to you in these App T&Cs, will end and you must stop using the App and delete it from your Device.

Law and jurisdiction

These App T&Cs and any dispute or claim arising out of or in connection with them or their subject matter (including any non-contractual disputes or claims) will be governed by the law of India and the parties agree that the courts of India will have exclusive jurisdiction to settle any such disputes or claims.